Returns & Exchanges
At Wizard's Tower, we want your magical attire to fit perfectly, which is why we offer a 30-day return window for all unworn and unwashed garments. If your enchanted items aren't quite right, our simple return process ensures your gold is refunded swiftly.
Initiate Your Quest
Log into your account portal and select the order containing the items you wish to return to generate a unique return authorization code.
Pack the Artifacts
Carefully place your items back into their original packaging, ensuring all tags and mystical seals remain intact for a full refund.
Summon the Courier
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized shipping location or schedule a home pickup.
The Grand Transmutation
Once our artisans inspect your return, we will process your refund back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing